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	First Contact Resolution \| Managing Metrics (BenchmarkPortal) View
	What is First Call Resolution - FCR (GetVoIP - Simplify your search) View
	First Call Resolution - definition, benefits, measurement, and tips for improving it. (SQM Group) View
	What is First Call Resolution (Global Call Forwarding) View
	What is First Call Resolution \| FCR \| Calculation \| Significance \| Repeat Contact (The Six Sigma Way) View
	Improving First Call Resolution (NICE CXone) View
	Cost Per Contact \| Managing Metrics (BenchmarkPortal) View
	Take 5: First Call Resolution (12 Minute Tutor) View
	Resolution Time \| Gorgias's Beginner's Guide to KPIs u0026 Metrics \| Part 5/6 (Gorgias) View
	Managing With Metrics \| Managing Metrics (BenchmarkPortal) View